We encourage clients to give us feedback on the quality of the service they received by donating £5 to one of our selected charities for each service questionnaire completed and returned by clients.

Each year the charities are selected by our staff. Nominated charities for 2017 are Macmillan Cancer Support and Centrepoint.

Our complaints policy

We are committed to providing a high-quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us to improve our service to you. View a full copy of our complaints procedure.