Francesca Kaye, partner in the litigation team and Mary Hodgson, solicitor in the litigation team, look at the effect of the Court of Appeal (CA) ruling on the award made by the Financial Ombudsman Service (FOS) on the ability to bring further claims: Clark v In Focus Asset Management & Tax Solutions Ltd  [2014] EWCA Civ 118

How to raise complaints following Clarke award ruling - Feb 2014.pdf