Our client was faced with reports from service users which suggested that a long serving employee who had to visit service users in their homes was taking long unauthorised breaks between each assignment and his productivity was significantly lower than other employees.  The employee was obstructive when his line manager tried to get details of his work and the manager was keen to try and track the employee's movements using some form of surveillance. 

We reviewed the evidence collected so far, which including discrepancies in expenses and advised that there was sufficient evidence for disciplinary proceedings without the use of surveillance which led to the employee leaving the organisation without any actual or threatened litigation.