Russell Cooke Putney London 2

About Pauline

I strive to guide my clients in avoiding, managing and resolving property disputes with an aim to minimise their costs and risks throughout what can often be a fast-paced and stressful process.

Pauline specialises in property dispute resolution and provides effective solutions for clients who encounter issues with a property element.

She advises developers, institutions, businesses, charities and high net worth individuals on property disputes and avoidance. She acts in real property and development disputes covering right to light, overage, restrictive covenant, easement, trespass, nuisance and boundary issues. Her expertise in landlord and tenant work spans across commercial and residential long leasehold issues such as lease renewal, termination, forfeiture, breaches of covenants, dilapidations, disrepair and service charges disputes.

In recent years, Pauline’s caseload increasingly involves cladding, fire safety and building defects remediation in residential and mixed-use properties acting for developers, landlords, Right to Manage companies, Residents Management companies and leaseholders. She successfully obtained the first Remediation Order granted under the Building Safety Act 2022 and advises and represents parties in disputes concerning the Act regularly.

Pauline is recognised for her technical expertise and her detailed and pragmatic approach. She quickly establishes and maintains confidence of clients in often stressful situations involving complex and evolving areas of law. She ensures all avenues are explored in assisting her clients to achieve their goals in potentially contentious situations whilst avoiding disputes. However, where circumstances require, Pauline is also well equipped to advance her clients' position robustly.

Pauline trained and qualified with a property litigation specialist firm in the city of London in 2004 and became a partner of a London firm in 2009. She subsequently took a sabbatical and has since worked, amongst other things, on the Grenfell Tower Fire Public Inquiry for some of the bereaved, survivors and residents since 2019 with a leading human rights firm. She joined Russell-Cooke in 2021 and was promoted to the partnership in 2025.

Pauline Lam is very effective at dealing with difficult neighbour disputes. She is diligent, thorough and very client supportive. A pleasure to work with.
The Legal 500 (2026)

Experience

  • Successfully obtaining the first Remediation Order made under the Building Safety Act 2022 for a group of leaseholders in the case of Waite v Kedai (LON/00AY/HYI/2022/005 & 0016), listed as one of the top 10 property cases of 2023 by Estates Gazette
  • Successfully obtaining a stay on a group of leaseholders’ application for a Remediation Contribution Order under the Building Safety Act 2022 on behalf of a developer
  • Successfully obtaining judgment with an indemnity costs order in a real property dispute concerning boundary issues and trespass for a high net worth individual regarding Grade I listed property and Grade II listed park and gardens
  • Successfully obtaining judgment with an indemnity costs order in a real property dispute concerning trespass and breaches of GDPR 
  • Successfully objecting to an application for adverse possession on behalf of a developer 
  • Successfully obtaining multiple Access Orders under the Access to Neighbouring Land Act 1992 with indemnity costs orders 
  • Successfully obtaining a Dispensation Order without condition for major works for a freeholder pursuant to section 20ZA of the Landlord and Tenant Act 1985 
  • Successfully obtaining Possession Orders in trespassers proceedings for commercial landlord and property developers
  • Successfully defending a group of leaseholders’ application to appoint a manager under section 24 of the Landlord and Tenant Act 1987 for an investor freeholder
  • Acting successfully for a developer in a dispute relating to restrictive covenant and easement resulting in a satisfactory settlement

Memberships

  • Member of the Property Litigation Association

Awards and accreditations

Pauline's highlights

News

18.02.2026

Draft Commonhold and Leasehold Reform Bill: key changes and legal risks—Solicitors Journal

Shabnam Ali-Khan has contributed an article to Solicitors Journal which explores the key reforms proposed in the Draft Commonhold and Leasehold Reform Bill and the legal...
Shabnam Ali-Khan, Partner in the Russell-Cooke Solicitors, property law and conveyancing team. Pauline Lam, Senior associate in the Russell-Cooke Solicitors, property litigation team. Caroline Brosnan, Senior associate in the Russell-Cooke Solicitors, property litigation team.
Multiple Authors
1 min Read
Shabnam Ali-Khan, Pauline Lam, Caroline Brosnan
News

10.02.2026

Building Safety Act: redefining risk for real estate investors

Partners Mark Fletcher and Pauline Lam have contributed an article to Solicitors Journal which explores how litigation under the Building Safety Act 2022 is reshaping investor risk...
Mark Fletcher, Partner in the Russell-Cooke Solicitors, dispute resolution team. Pauline Lam, Senior associate in the Russell-Cooke Solicitors, property litigation team.
Multiple Authors
2 min Read
Mark Fletcher, Pauline Lam
News

04.11.2025

Building Liability Orders: buyers and developers beware

The Building Safety Act 2022 (“BSA”) came into force in April 2022.  As the government’s legislative response to the...
Pauline Lam, Senior associate in the Russell-Cooke Solicitors, property litigation team.
Pauline Lam
6 min Read
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